HID LED Solutions offers a full refund or exchange for website sales should your goods be faulty or damaged upon receipt within a 12 month period with proof of
purchase (receipt or website order confirmation email). Before a refund or exchange can be issued, the customer must first make a return claim.
To Make a Claim
first fill out a web form providing their name, contact details, product
and warranty claim within the Warranty period for repair, replacement
The Customer will then receive details to whether
or not the product can be claimed through warranty, if so, instructions
on how to proceed will be delivered
When sending product back, the parcel MUST include the receipt
To the extent permitted by law, HID LED Solutions:
limits its obligations and liability for the repair, replacement or
refund of the purchase price of any goods to its obligations under the
is not liable for any contingent, consequential or punitive damages
arising in way whatsoever in relation to the use of any goods; and
is not liable for any claim, loss or expense incurred by any person
resulting from the delivery, non-delivery or return of any goods.
Products that have been installed cannot be returned for a change of mind refund/exchange.
Products may differ from those pictured on the website due to natural variations in colour/finish and scale of the image.